Each option serves a different purpose, depending on whether you want to permanently remove/separate a user from your team, temporarily restrict their access, or fully deactivate their account.

Set a user to “Inactive”

Inactive users are completely restricted from accessing cannot access any area or content in MeisterTask or MindMeister, including their own Private Projects.

This option is ideal for offboarding team members.

Use this option when: An employee has left the company and you want to prevent them from accessing MeisterTask, MindMeister, or their Account.

Set a user’s permission to “No access”

Use this option when:

• You want to prevent a user accessing any content in MeisterTask or/and MindMeister.
• You want to keep their account active.
• The user requires access to the Account area.

It is best used for:

• Team Admins who don’t need access to projects or notes.
• Temporarily limiting a user’s access without fully deactivating their account.

“Remove” a user

Use this option when:

• The user is permanently leaving the team, but may continue using MeisterTask or MindMeister outside your team with the same email address. Removing a team member will completely separate their account from your team.
• You want to completely remove the user from your team while preserving their access to any projects or notes they have joined.

It is best used for: Users who no longer need team affiliation, but want to keep access to projects and notes, e.g., a former colleague who left your company but continues working on your project as a freelancer with the same email address.

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