If a person has not been added to a note by e-mail, but has been given access via team or group settings, the following rules apply:

A user’s product seat determines the highest level of access they can have in a note.

Key points about role hierarchy

• A user’s role on the product seat level overrides:
  • Their role assigned through note-specific permissions.
  • Their role assigned through group permissions.
• The role hierarchy is as follows: Product permission > Team permission > Group permission (see example below)

Example

If a user is assigned the following roles in a note:

1. Viewer as a product seat.
   
   
   
   
2. Contributor through the “Berta's Bonbon Betrieb” team.
3. Contributor through a user group called “Design”.
   
   

Their highest permission for the note remains Viewer, as the product seat in accounts takes precedence over group roles and other permissions.