What happens if I downgrade a user’s seat from Content Manager to a Viewer?

Please note

MeisterTask is currently being updated! You may still see the old design. The new functions will be available to everyone shortly.


If a Content Manager is switched to a Viewer:

  • They cannot write, edit or delete any content.
  • They lose the ability to manage settings in projects or notes.
  • They cannot create comments.
  • All their tasks become unassigned.
  • The dashboard remains in its current state and can no longer be customized.
  • The personal checklist is no longer accessible. All previously made checklist items are hidden.
  • Pinned tasks are no longer accessible.

To avoid disruptions, ensure that at least one user with Content Manager rights remains in each project or note.

What happens if the affected user is the only Content Manager in a project or note?

- If there are other team members in the project, all users who are already in the project and have a Content Manager seat are automatically assigned the project role of Content Manager.

- If this is a Private Project and there are no other team members in the project, the Team Admin must select a replacement - either themselves or another user with a Content Manager seat.

What happens to a Guest when a Content Manager seat is downgraded to a Viewer seat?

If a Content Manager seat is downgraded to a Viewer seat and the user has the Guest project role in projects:
- The user will remain a Guest (project role) in all internal and external projects where they were previously invited as a Guest.

- After the downgrade, they can only have one of two project roles in these projects: Guest or Viewer.

- In all other areas, they will automatically be downgraded to the Viewer project role.

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