If you're wondering how to remove a user from your team in MeisterTask or MindMeister, it's important to choose the right option for your needs. Should you completely remove them, deactivate their account (=Inactive), or simply limit their access (= No access)? This guide explains the difference between removing, deactivating, and setting a user to "No access", so you can manage team members efficiently and securely based on their role or departure status.

When should I set a user to “Inactive”?

Inactive users are completely restricted from accessing cannot access any area or content in MeisterTask or MindMeister, including their own Private Projects.

This option is ideal for offboarding team members.

Use this option when: An employee has left the company and you want to prevent them from accessing MeisterTask, MindMeister, or their Account.

When should I set a user’s permission to “No access”?

Use this option when:

• You want to prevent a user accessing any content in MeisterTask or/and MindMeister.
• You want to keep their account active.
• The user requires access to the Account area.

It is best used for:

• Team Admins who don’t need access to projects or notes.
• Temporarily limiting a user’s access without fully deactivating their account.

When should I “Remove” a user

Use this option when:

• The user is permanently leaving the team, but may continue using MeisterTask or MindMeister outside your team with the same email address. Removing a team member will completely separate their account from your team.

Please note:

• If you have a Business or Pro subscription: After being removed from the team, the person will still have access to all projects and notes they currently have access to!

It is best used for: 

• Users who joined the team as freelancers with their own email address.
• Users who were added to the team by mistake.
• If you have a Business or Pro subscription: Users who no longer need to be part of the team but want to continue to have access to projects and notes, e.g., a former colleague who has left your company but continues to work on your project as a freelancer with the same email address.