Mobile Subscriptions (iOS/Android)

MeisterTask subscriptions can be purchased through both the Google Play Store and the iTunes Store.

In the following article, we will explain how you can enable the free trial, how to manage your Google Play Store or iTunes subscriptions and what limitations are in place when the subscription is purchased through the Google Play Store or the iTunes Store.  

 

iOS

Enable Trial

Once you have an account and log in the MeisterTask App on your iOS device you will be prompted with a message to trial the paid Pro plan for 7 days.

 MT_iOS_L.png

If you want to stay on the basic free plan tap on the “X” in the top right.

Note: After the 7 days trial, the subscription will automatically be moved to a paid subscription, unless you cancel it.

 

View, Change or Cancel iTunes Subscriptions

Please note that due to Apple’s security policy, MeisterLabs is unable to refund or cancel subscriptions managed through iTunes.

Check the following support article from Apple with regard to managing your iTunes subscriptions: https://support.apple.com/en-us/HT202039

 

Find Invoices

To find your iTunes invoices please read their support article.

 

iOS License Limitation

Please note that through iOS you are not able to create a team as you are only allowed to purchase one license.

If you want to create a team and purchase more licenses please make the purchase directly through our site.

 

Meister Account With iOS Plan on the Browser

When you have an active iOS subscription you can still access your account on web browsers and continue working on your Projects.

The first thing to notice will be the Billing page, you will see information from iTunes regarding the subscription:

Billing_MM_and_MT_iOS_Android.png

If you have an active subscription through iTunes you will not be able to upgrade, downgrade, cancel or purchase another license through the MeisterTask site.

You will receive the message that the subscription was created via iOS and can only be changed or canceled through the iOS store.

MT_iOS_message.png

 

Android

Enable Trial

Once you have an account and log in the MindMeister App you will be prompted with a message to trial the paid Personal plan for 7 days.

 MT_Android_L.png

If you want to continue with the basic free plan tap the option No thanks, continue with the free plan.

 

Cancel or Refund Google Play Store Subscriptions

Google Play Store subscriptions can be canceled and refunded by contacting us directly.

 

Google Play Store License Limitation

Please note that through the Google Play Store you are not able to create a team as you are only allowed to purchase one license.

If you want to create a team and purchase more licenses please make the purchase directly through our site.

 

Meister Account With Google Play Store Plan on the Browser

When you have an active iOS subscription you can still access your account on web browsers and continue working on your MindMaps.

The first thing to notice will be the Billing page, you will see information from iTunes regarding the subscription:

Billing_MM_and_MT_iOS_Android.png

 

If you have an active subscription through Google Play Store you will not be able to upgrade, downgrade, cancel or purchase another license through the MeisterTask site.

As with iTunes, a message will be displayed notifying you the subscription is created via Android and can only be changed or canceled through the Android store. 

MT_Android_Message.png