Send Error Logs on Android

This feature is available to all users

Submitting error logs from your Android device can help our support staff to better understand your issue and investigate potential bugs.


 

Submit Error Logs on Android:

If a customer support agent has requested error logs from your device, please follow the steps below to send your logs to Meister:

 

  1. Open MeisterTask on your Android device.
  2. Tap your user avatar in the upper-right corner of your screen to enter the My Account menu.
  3. Long press (approx. 4 seconds) on the user avatar beside your name and email. 
  4. Tap OK. 
  5. Once your error log is submitted, please reach out to your support agent and let them know that logs were successfully sent.
    error_logs_android.png
Data Privacy

Meister is committed to strictest confidentiality in its handling of customer data. We do not sell, trade, exchange or otherwise make available any personally identifiable information to any other team or organization. More information can be found on our security page and in our privacy policy


 

Still having trouble?

 

Reach out to MeisterTask Support for help!