Contact Meister Support

Need help? Before reaching out to Meister Support, be sure to browse the step-by-step guides in our Help Center, the MeisterTask Academy, tutorial videos on our Youtube Channel, and our library of on-demand Webinars.

For a fast answer, we recommend first asking our network of experts in the Meister Community, where you can find answers, share best practices and submit your feature ideas.

What Support Is Available on My Subscription Plan?

Meister offers tiered support levels based on your subscription plan. More information about subscription plans can be found on our pricing pages for MindMeister and MeisterTask.

	Basic (Free)	Pro	Business	Enterprise
Product/General Use Questions	Ask the Meister Community Ask the Meister Support Chatbot	Ask the Meister Community Ask the Meister Support Chatbot Creating an email support request through the Meister Support Chatbot	Ask the Meister Community Access Priority E-Mail Support Contact Meister Support via Telephone	Ask the Meister Community Reach out to your dedicated Customer Success Manager Contact Meister Support via Telephone
Feature Requests	Visit the Community Wish List			Visit the Community Wish List Reach out to your dedicated Customer Success Manager
Billing Questions	Ask the Meister Community Submit an E-Mail Support Request	Submit an E-Mail Support Request	Submit an E-Mail Support Request Contact Meister Support via Telephone	Reach out to your dedicated Customer Success Manager
Sales Inquiries	Contact Sales

Contact MeisterTask Support

When reaching out to support, be sure to use the e-mail address registered to your Meister Account! Otherwise, a response to your request may be delayed.

To contact MeisterTask Support:

Sign in to MeisterTask.
Click on the question mark icon in the top-right corner.
Select Contact Us from the navigation.
Click Meister Support to start a chat.
Our Support Chatbot will try to assist with your inquiry.
If you still need help, complete the chat with the bot by communicating that the issue is not resolved. If the bot cannot resolve your issue, it will provide a support form for you to fill out and reach our Support Team per E-Mail.

Contact MindMeister Support

When reaching out to support, be sure to use the e-mail address registered to your Meister Account! Otherwise, a response to your request may be delayed.

To contact MindMeister Support:

Sign in to MindMeister.
Click on your avatar in the top-right corner.
Click on Account.
Select Contact Us from the navigation.
Click Meister Support to start a chat.
Our Support Bot will try to assist with your inquiry.
If you still need help, complete the chat with the bot by communicating that the issue is not resolved. If the bot cannot resolve your issue, it will provide a support form for you to fill out and reach our Support Team per E-Mail.