Contact Meister Support

Need help? Before reaching out to Meister Support, be sure to browse the step-by-step guides in our Help Center, the MeisterTask Academy, tutorial videos on our Youtube Channel, and our library of on-demand Webinars.

For a fast answer, we recommend first asking our network of experts in the Meister Community, where you can find answers, share best practices and submit your feature ideas.


What Support Is Available on My Subscription Plan?

Meister offers tiered support levels based on your subscription plan. More information about subscription plans can be found on our pricing pages for MindMeister, MeisterTask and MeisterNote.

 

 

Basic (Free)

Pro

Business

Enterprise

Product/General Use Questions

Ask the Meister Community

Submit an E-Mail Support Request

Ask the Meister Community

Access Priority E-Mail Support

Ask the Meister Community

Access Priority E-Mail Support

Contact Meister Support via Telephone

Ask the Meister Community

Reach out to your dedicated Customer Success Manager

Contact Meister Support via Telephone

Feature Requests

Visit the Community Wish List

Visit the Community Wish List

 

Reach out to your dedicated Customer Success Manager

Billing Questions

Ask the Meister Community

Submit an E-Mail Support Request
Submit an E-Mail Support Request

Submit an E-Mail Support Request

Contact Meister Support via Telephone

Reach out to your dedicated Customer Success Manager

Sales Inquiries

Contact Sales

 


Contact MeisterTask Support

When reaching out to support, be sure to use the e-mail address registered to your Meister Account! Otherwise, a response to your request may be delayed.

 

To contact MeisterTask Support:

  1. Sign in to MeisterTask.
  2. Click theHelp Menu in the top-right corner of MeisterTask.
  3. Select Contact Us from the drop-down menu.

    ContactSupportMTEN@2x.png
Can't contact support:
If you are unable to access support, click here to reach out directly.

Contact MindMeister Support

When reaching out to support, be sure to use the e-mail address registered to your Meister Account! Otherwise, a response to your request may be delayed.

 

To contact MindMeister Support:

  1. Sign in to MindMeister.
  2. Open any mind map.
  3. Click the question mark ❓ in the lower-right corner of your mind map.
  4. Select Contact Us from the drop-down menu.

    contact us mindmeister@2x.png
Can't contact support:
If you are unable to access support, click here to reach out directly.
Critical Errors:

If you are unable to open a mind map, please click here.


Login Issues

Login issues:

If you are unable to log in to your account, please click here.

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